MALO CLINIC Lisboa
According to our open methodology, this clinic scored 47.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 11 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#747.4/100
- Best for Expats#844.3/100
- Best for Dental Implants#645/100
- Best for Emergency Dental Care#349.3/100
- Best Price Transparency#830.8/100
- Best English-speaking Clinics#746.8/100
- Best for Families / Children#650.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Conscious sedation with nitrous oxide (protóxido de azoto) only; patient stays awake, cooperative, keeps natural reflexes. [malo-clinic-lisboa-sedation]
Summary
Large multi-specialty dental clinic in Lisbon offering an integrated approach across implantology, orthodontics, surgery and other specialties. Publishes ERS registration and usage licence numbers.
Strengths
- Information Transparency: 17 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s2] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [malo-clinic-lisboa-refresh] | 3/6 |
| ◐ | Google review volume [malo-clinic-lisboa-refresh] | 2.5/3 |
| ✓ | Review recency [malo-clinic-lisboa-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s2] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon–Fri 08:00–19:00. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Lisbon", "English speaking dentist Lisbon", "dental implants Lisbon", "emergency dentist Lisbon", "Lisbon dental clinic for expats".
| ✓ | Mentioned for: best dentist Lisbon [sq] | 1/1 |
| ? | Mentioned for: English speaking dentist Lisbon | 0/1 |
| ✓ | Mentioned for: dental implants Lisbon [sq] | 1/1 |
| ? | Mentioned for: emergency dentist Lisbon | 0/1 |
| ? | Mentioned for: Lisbon dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: ERS N.º 12920/E104406; Lic. Util. N.º 2460/2011 (ERS registration and usage licence published on the clinic page.) [s1]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Mentioned for: English speaking dentist Lisbon
- AI & Search Visibility: Mentioned for: emergency dentist Lisbon
- AI & Search Visibility: Mentioned for: Lisbon dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.maloclinics.com/clinicas/lisboa |
|---|---|
| Phone | +351 217 228 100 |
| Google Maps | Map listing |
| Address | Av. dos Combatentes 43A, 10º, 1600-042 Lisboa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.maloclinics.com/clinicas/lisboa | Name, address, phone, email, ERS/licence, services, hours, photos | 2026-07-12 |
| s2 | https://www.maloclinics.com/en/clinics/lisbon | English-language version of clinic page | 2026-07-12 |
| s3 | https://www.trustpilot.com/review/maloclinics.com | Listed on third-party review platform | 2026-07-12 |
| sq | search:best dentist Lisbon / dental implants Lisbon | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| malo-clinic-lisboa-refresh | https://www.google.com/maps/place/MALO+CLINIC/@38.7464098,-9.163215… | most recent review 3 weeks ago (as of 2026-08-25) | 2026-08-25 |
| malo-clinic-lisboa-sedation | https://www.maloclinics.com/blog/medo-do-dentista | "o paciente mantém-se acordado e cooperante, mas profundamente relaxado" (patient stays awake and cooperative during conscious sedation with nitrous oxide) | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Conscious sedation with nitrous oxide (protóxido de azoto) only; patient stays awake, cooperative, keeps natural reflexes. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, not permanently closed; corrected phone from +351 217 228 120 to +351 217 228 100 (confirmed on both Google Maps and the clinic's own site); recorded Google rating 4.3 (206 reviews), coordinates, and reviewRecency for the first time. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.