Prime Dental Clinic
According to our open methodology, this clinic scored 68.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 11 ranked clinics · Last checked: 24 September 2026
68.9/100
Positions by Rating Profile
- Overall Transparency & Trust#668.9/100
- Best for Expats#666.8/100
- Best for Dental Implants#567/100
- Best for Emergency Dental Care#474.8/100
- Best Price Transparency#745.9/100
- Best English-speaking Clinics#570/100
- Best for Families / Children#475.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Conscious sedation system for oral surgery; patient maintains control of basic functions (not asleep). [prime-dental-clinic-sedation]
Summary
Dental clinic in central Lisbon led by clinical director Dr. Pedro Ferreira Lopes, focused on oral rehabilitation and implantology, with an English-language site.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Pedro Ferreira Lopes (CEO/Clinical Director) named. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [prime-dental-clinic-refresh] | 6/6 |
| ◐ | Google review volume [prime-dental-clinic-refresh] | 2.5/3 |
| ✓ | Review recency [prime-dental-clinic-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to three of the five lowest-rated reviews [prime-dental-clinic-deepen-11] | 2/2 |
| ✗ | No recurring complaints Two independent reviews describe appointment cancellations tied to a deposit/lateness dispute [prime-dental-clinic-deepen] | 0/2 |
| ✓ | No suspicious review patterns 97% 5-star (not literal 100%), mixed account histories, no date spike [prime-dental-clinic-deepen-12] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No matching listing on TripAdvisor; no link from the site or Google profile [prime-dental-clinic-deepen-2] | 0/0.5 |
| ✗ | Other review platforms Its DocDental page is marked as not verified by the clinic and has no reviews. No profile found on WhatClinic, Dental Departures or Trustpilot (checked 2026-10-05). [prime-dental-clinic-platforms] [prime-dental-clinic-deepen-17] [prime-dental-clinic-deepen-18] [prime-dental-clinic-deepen-19] | 0/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Implantology page names x-rays as part of the pre-treatment exams [prime-dental-clinic-deepen-3] | 2/2 |
| ✓ | CBCT (3D imaging) Same implantology page names CT scans (CBCT) for implant planning [prime-dental-clinic-deepen-13] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Dedicated oral surgery service page [prime-dental-clinic-deepen-14] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care "Urgent Dental Care" is a bookable treatment option on the clinic's own contact form [prime-dental-clinic-deepen-15] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Contact form lets patients select a treatment and request an appointment online [prime-dental-clinic-deepen-4] | 1.5/1.5 |
| ✓ | Clear service explanations Implantology page explains the planning process in detail [prime-dental-clinic-deepen-16] | 1/1 |
| ✓ | Convenient opening hours Mon–Fri 09:00–19:00. [s1] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Lisbon", "English speaking dentist Lisbon", "dental implants Lisbon", "emergency dentist Lisbon", "Lisbon dental clinic for expats".
| ✗ | Mentioned for: best dentist Lisbon Not present in the top web results for "best dentist Lisbon" on 2026-09-24. [prime-dental-clinic-deepen-6] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Lisbon Clinic’s own site ranks 9th in the top web results for "English speaking dentist Lisbon" on 2026-09-24. [prime-dental-clinic-deepen-7] | 1/1 |
| ✗ | Mentioned for: dental implants Lisbon Not present in the top web results for "dental implants Lisbon" on 2026-09-24. [prime-dental-clinic-deepen-8] | 0/1 |
| ✗ | Mentioned for: emergency dentist Lisbon Not present in the top web results for "emergency dentist Lisbon" (also searched as "emergency dentist Lisbon, Portugal") on 2026-09-24. [prime-dental-clinic-deepen-9] | 0/1 |
| ✗ | Mentioned for: Lisbon dental clinic for expats Not present in the top web results for "Lisbon dental clinic for expats" on 2026-09-24. [prime-dental-clinic-deepen-10] | 0/1 |
| ✓ | Structured data on website JSON-LD identifies the business as an Organization [prime-dental-clinic-deepen-5] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Clínica Dentária de Lisboa (CDL)33 of 100View report →
- #2Mint Dental Clinic (Clínica Mint)24.9 of 100View report →
- #3IAD - International Advanced Dentistry23.1 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: ERS N.º E176032 (ERS Enrollment/empresa N.º 20541); Licenca N.º 25507/2025 (Clinic's own dedicated licensing page publishes: ERS Enrollment Number (Company) 20541, ERS Registration Number (Clinic) E176032, License Number 25507/2025, Tax ID 505027054.) [prime-dental-clinic-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Pedro Ferreira Lopes [s1] [prime-dental-clinic-lic] | Clinical Director; implantology/oral rehabilitation | Cédula OMD n.º 2241 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://primedentalclinic.pt/en/ |
|---|---|
| Phone | +351 213 833 444 |
| Address | Travessa da Fábrica das Sedas, 1, 1250-107 Lisboa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://primedentalclinic.pt/ | Name, address, phone, email, clinical director, services, English, photos, hours | 2026-07-12 |
| prime-dental-clinic-refresh | https://www.google.com/maps/place/Prime+Dental+Clinic/@38.7220092,-… | most recent review 1 month ago (as of 2026-08-25) | 2026-08-25 |
| prime-dental-clinic-sedation | https://primedentalclinic.pt/en/oral-surgery | "conscious sedation system... allowing patients to maintain control of their basic functions without feeling pain" | 2026-08-25 |
| prime-dental-clinic-lic | https://primedentalclinic.pt/en/licensing-and-legal-registration/ | "ERS Enrollment Number (Company): 20541", "ERS Registration Number (Clinic): E176032", "License Number: 25507/2025" | 2026-08-25 |
| prime-dental-clinic-deepen | https://www.google.com/maps?cid=18199018253894512235&hl=en | Gleb Braverman (2026-02-02): a 700 EUR deposit clinic-cancelled 15 minutes before the appointment, no prompt refund; Natasha Weitgenant (2026-06-16): appointment cancelled after informing the clinic of a 15-minute delay | 2026-09-24 |
| prime-dental-clinic-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Prime%20… | Name search on TripAdvisor (checked 2026-09-24) returned no Prime Dental Clinic result among 12 matches | 2026-09-24 |
| prime-dental-clinic-deepen-3 | https://primedentalclinic.pt/en/implantology/ | "...we always start by carrying out all the necessary exams - X-rays and CTs; to analyze the patient's oral and bone health" | 2026-09-24 |
| prime-dental-clinic-deepen-4 | https://primedentalclinic.pt/en/oral-surgery/ | Contact form with a "Treatment" selector (including Check-up, Urgent Dental Care) submits an online appointment request | 2026-09-24 |
| prime-dental-clinic-deepen-5 | https://primedentalclinic.pt/en/ | Structured-data read of 30 pages found an Organization entity alongside page-level types | 2026-09-24 |
| prime-dental-clinic-deepen-6 | search:best dentist Lisbon | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, www.yelp.com (x2), dentistalisboa.com, www.adental.pt, www.iadlisbon.com, www.dentavacation.com, www.booking.dentist, care.healthline.com; the clinic's site and name were not among them. | 2026-09-24 |
| prime-dental-clinic-deepen-7 | search:English speaking dentist Lisbon | Web search on 2026-09-24: result 9 — https://primedentalclinic.pt/en/, title "Prime Dental Clinic - Excellent Dental Clinic in Lisbon", the clinic’s own domain. | 2026-09-24 |
| prime-dental-clinic-deepen-8 | search:dental implants Lisbon | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, us-uk.bookimed.com, mint.pt, vita-center.com, www.lisbonimplantclinic.com, perfeito-smile.com, www.iadlisbon.com, implantologia.iadlisbon.com, www.123.clinic; the clinic's site and name were not among them. | 2026-09-24 |
| prime-dental-clinic-deepen-9 | search:emergency dentist Lisbon | Web search on 2026-09-24 for "emergency dentist Lisbon, Portugal": results were tripadvisor.com, mint.pt, Wikipedia, tooth911.com (x2), saodente.pt, pedrogf.com, grandrapidsemergencydentist.com and Wikipedia; the clinic’s site and name were not among them. | 2026-09-24 |
| prime-dental-clinic-deepen-10 | search:Lisbon dental clinic for expats | Web search on 2026-09-24: results 1–9 were saodente.pt, dentist-lisbon-maire.pt, dentistalisboa.com, www.iadlisbon.com (x2), vita-center.com, whiteclinic.pt, community.locallista.com, www.dentaldestinationsportugal.com; the clinic's site and name were not among them. | 2026-09-24 |
| prime-dental-clinic-deepen-11 | https://www.google.com/maps?cid=18199018253894512235&hl=en | Owner replies dated 2026-02-09, 2025-03-03 and 2026-06-17 to three of the five lowest reviews | 2026-09-24 |
| prime-dental-clinic-deepen-12 | https://www.google.com/maps?cid=18199018253894512235&hl=en | Histogram 6/0/2/1/260 of 269; low reviews from accounts with 2-40 prior reviews, dates spread 2023-2026 | 2026-09-24 |
| prime-dental-clinic-deepen-13 | https://primedentalclinic.pt/en/implantology/ | Page names "X-rays and CTs" used in the implant planning phase | 2026-09-24 |
| prime-dental-clinic-deepen-14 | https://primedentalclinic.pt/en/oral-surgery/ | Page titled "Oral Surgery" describing surgical procedures | 2026-09-24 |
| prime-dental-clinic-deepen-15 | https://primedentalclinic.pt/en/oral-surgery/ | Contact form's treatment dropdown includes "Urgent Dental Care" alongside Check-up, Cleaning, Implants etc. | 2026-09-24 |
| prime-dental-clinic-deepen-16 | https://primedentalclinic.pt/en/implantology/ | Page explains the planning phase (exams, digital analysis of implant positioning) step by step | 2026-09-24 |
| prime-dental-clinic-platforms | https://docdental.pt/clinica-dental/prime/ | DocDental page "Prime Dental Clinic", read 2026-10-02: marked "Esta clínica não está verificada" (not verified, with an invitation for the owner to verify it); no DocDental reviews | 2026-10-05 |
| prime-dental-clinic-deepen-17 | https://www.whatclinic.com/dentists/portugal | WhatClinic, read 2026-10-05: its profile sitemap (201 dentist profiles in Portugal, read 2026-09-30) has none under the clinic's name; a direct profile address under the name (prime-dental-clinic, prime) returns "page not found" | 2026-10-05 |
| prime-dental-clinic-deepen-18 | https://www.dentaldepartures.com/dentists/portugal | Dental Departures, read 2026-10-05: its clinic search for Portugal lists 2 clinics (CPRO - Clinica de (Lisboa), IPRO Clinic (Funchal)), none of them this clinic | 2026-10-05 |
| prime-dental-clinic-deepen-19 | https://www.trustpilot.com/review/primedentalclinic.pt | Trustpilot, read 2026-10-05: no company page for primedentalclinic.pt | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | onOtherPlatforms true → false: the DocDental page it rested on is marked as not verified by the clinic and has no reviews. No profile found on WhatClinic, Dental Departures or Trustpilot. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Lisbon queries — "best dentist Lisbon", "English speaking dentist Lisbon", "dental implants Lisbon", "emergency dentist Lisbon" and "Lisbon dental clinic for expats": present for "English speaking dentist Lisbon"; not present for "best dentist Lisbon", "dental implants Lisbon", "emergency dentist Lisbon" and "Lisbon dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (implantology, oral surgery, homepage, full site sitemap) and its Google listing. Recorded: x-rays and CT/CBCT scans used for implant planning; dedicated oral surgery page; urgent dental care bookable via the contact form; an online appointment-request form; detailed planning-phase explanation; structured business data present. Google listing: owner replies to most recent low reviews; two reviews describe appointment cancellations tied to a deposit or lateness dispute; no signs of manipulated reviews. Not found on TripAdvisor. |
| 2026-08-25 | License verification 2026-08-25: clinic's own dedicated licensing/legal-registration page publishes ERS N.o E176032 and Licenca N.o 25507/2025, and states clinical director Dr. Pedro Ferreira Lopes's OMD credential (Cédula OMD 2241) directly. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Conscious sedation system for oral surgery; patient maintains control of basic functions (not asleep). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, not permanently closed; recorded Google rating 4.9 (268 reviews), coordinates, and reviewRecency for the first time. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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